5 juli 2016
In close collaboration with EyeOn, Tilburg University explored the main forces that are critical to firms´ decision to outsource knowledge intensive processes. The study investigated selected companies in Process, Pharmaceutical and FMCG industry.
6 key decision drivers are identified, leading firms to consider outsourcing of Supply Chain Planning & Forecasting activities:
The findings presented in this whitepaper raise awareness on how to benefit from Knowledge Process Outsourcing. Moreover, it provides companies and service providers a starting point to effectively structure and maintain their KPO relations.